ISO-9001 and ISO-20000

nSoft is certified and constantly audited according to ISO-9001 and ISO-20000 international quality standards

  • The management system certificate affirms company’s compliance with the international standards;
  • International Organization for Standardization (ISO) certificate ensures the company’s quality of product, services and its continual improvement;
  • An organization having certified management system is more reliable and has a competitive image;
  • Organizations which are approved by certified management system cooperate, fulfill commitments and obligations among themselves more easily;
  • Certified organizations constantly improve their goods and services.

Management System Benefits

  • Organization processes are regulated and executed in accordance with the standards requirements;
  • A functioning management system promotes the constant maintenance of a high level of production services;
  • Management system – a tool for achieving set objectives;
  • Creation of framework for the transparency of internal processes;
  • Better communication between working with external parties, less mistakes due to lack of information;
  • Clearly defined responsibilities, employees perform better their functions;
  • Shortening time for new employees to get involved;
  • Employee awareness and motivation is encouraged;
  • A clear system for responding to customer complaints, encouragement to bring up problems and solve them;
  • Greater safety (environment, human resources, information, etc.) according to the nature of the management system;
  • Organizations assess not only the needs of clients but also stakeholders, take into account the business environment;
  • Risk assessment and mitigation measures help to reduce undesirable effects;
  • Stricter control of the external parties have a positive impact on the efficiency of the management system.

ISO9001 nSoft certificate

ISO20000 nSoft certificate

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