ISO-9001 and ISO-20000

nSoft is certified and constantly audited according to ISO-9001 and ISO-20000 international quality standards

The management system certificate affirms company’s compliance with the international standards;
International Organization for Standardization (ISO) certificate ensures the company’s quality of product, services and its continual improvement;
An organization having certified management system is more reliable and has a competitive image;
Organizations which are approved by certified management system cooperate, fulfill commitments and obligations among themselves more easily;
Certified organizations constantly improve their goods and services.

Management System Benefits

Organization processes are regulated and executed in accordance with the standards requirements;
A functioning management system promotes the constant maintenance of a high level of production services;
Management system – a tool for achieving set objectives;
Creation of framework for the transparency of internal processes;
Better communication between working with external parties, less mistakes due to lack of information;
Clearly defined responsibilities, employees perform better their functions;
Shortening time for new employees to get involved;
Employee awareness and motivation is encouraged;
A clear system for responding to customer complaints, encouragement to bring up problems and solve them;
Greater safety (environment, human resources, information, etc.) according to the nature of the management system;
Organizations assess not only the needs of clients but also stakeholders, take into account the business environment;
Risk assessment and mitigation measures help to reduce undesirable effects;
Stricter control of the external parties have a positive impact on the efficiency of the management system.